Room Name: Western Bank Heist
Business: Escape the Room San Antonio
Date of Visit: Saturday, September 23rd, 2017
Number of Players: Up to 10
Our Group Size: 9, we recommend 4-6
Official Description: Black Bart, the Dalton Gang and Butch Cassidy and the Sundance Kid all were famous for their daring robberies. Now you and your accomplices have 60 minutes to make the biggest score in history. Do you have what it takes to join the notorious?
Difficulty (official): The staff stated this is their easiest room.
Difficulty (experience): Easy-Medium
Time to Escape: 58:00
Review: We had been excited to do this room after a friend recommended trying Escape the Room, as the photographs on the website showed that the room was richly detailed. As we knew we would have a large group, we chose this room in particular due to the space we saw in the aforementioned photographs.
The place was easy to find as downtown San Antonio isn’t too difficult to navigate. We arrived fifteen minutes early and were greeted by…
…well, no one, actually. We assumed that the staff was busy setting up the room as it was the first of the day, so we tried to amuse ourselves with the available time-wasters (which consisted of board games) in the lobby. As our group trickled in, the front desk staff finally appeared, but didn’t greet us or seem to acknowledge our presence until immediately prior to the game starting. She was quite friendly and helpful, however that first interaction soured us a bit on their customer service.
The room matched the website photos perfectly; there was a lot of care and thought put into it to make it feel like a bank in the Wild West. We appreciated all of the decorative touches, such as the antique safe and the wanted posters on the wall. These and other fun surprises in the room contributed to a full immersion in the room’s theme.
Unfortunately, we can’t quite say the same about the puzzles. The room is very linear, and we kept running into bottlenecks with such a large group as there was only one puzzle to really work on at a time. The inputs really didn’t follow any logical thread, and we wasted a lot of time trying to find inputs for codes and where each code went. We’re not fans of just guessing at the answers to puzzles, and we felt this was more of a brute forcing game than a puzzler’s game.
We would still like to go back and see what other rooms are on offer, as we were told that the other rooms at this location are more puzzle-based and not as linear.
Hints Used: We asked for two or three, but were given several unprompted as is the room’s policy to keep players on task.
Clue Quality: Clues were delivered via video, monitor, and microphone. We received the same hint several times, which caused frustration. The clues felt muddy and hard to follow at times.
Puzzle Creativity: Most of our praise for the room comes from the visual aspects and small surprises that came when solving a puzzle, but the puzzles themselves weren’t incredibly memorable.
Fear Factor: None
Things to note: Escape the Room San Antonio does not have a dedicated lot, but there is a paid public lot behind the building and some street parking, though the road is busy. Western Bank Heist is family-friendly. As of this writing we did not see any advertisements on Groupon.